FAQ – The Appliance Group

We can deliver our products Australia-wide. Delivery charges will be calculated at the checkout. We can offer discounted delivery on the purchase of 2 or more items. Contact us to find out more about discounted options.
Appointments are available 6 days per week to view our range of appliances at our warehouse in Torrensville, South Australia.Click hereto book an appointment.
We aim to have appliances delivered within 4 to 5 business days from the date of purchase. This is subject to change based on the delivery location and freight operator availability.
Yes, pick up is available from our warehouse in Torrensville, South Australia.
Factory seconds appliances are brand new appliances which are generally supplied without original packaging. These items are in complete working order however may be supplied with minor cosmetic imperfections (scratches, dents etc.).

An ex-demo appliance is an ex-display unit removed from a showroom which is generally supplied without original packaging. These items are in complete working order however may be supplied with minor cosmetic imperfections (scratches, dents etc.). In some cases, these items may have had light use in a display kitchen.
Contact us to let us know the products that you are interested in. We will respond with photos and a detailed description of the condition of the product.
Clearance appliances are brand new products supplied in original packaging. We can offer them at discounted prices as they are runout or over-supplied models.
Yes, our products are all supplied with warranty however the warranty period varies across various products. The warranty information for each item is included on the product page.
Payment is accepted by VISA, Mastercard, AMEX, Shop Pay, Apple Pay and Google Pay. We can also issue an invoice for payment via direct deposit.